FAQ

Frequently asked questions
Here you’ll find answers to the most common questions about the TruTrade platform. Whether you’re a builder, property developer or student looking to enter the construction industry, we’ve compiled this list to help you find the information you need quickly and easily. If you can’t find what you’re looking for, don’t hesitate to reach out to our support team for assistance.
Builder
Do you offer a mobile app for TruTrade?

There is not currently a mobile app for TruTrade. However, TruTrade has been built with mobile in mind and will work on most mobile devices.

Does TruTrade offer training or tutorials for new users?

As well as a suite of tutorial videos, our support team is available to help if you have any questions at all, so please don’t hesitate to get in touch.

How do I get started with TruTrade?

To get started with TruTrade, simply sign up and take the first step towards a simpler, more profitable future in the construction industry.

How does the estimating service work?

By uploading your project plans and paying the required fee, we’ll provide you with a fast and accurate project estimate within 5 working days. Each estimate includes a 30-minute consultation with an experienced estimator, ensuring we fully understand your project and deliver the most accurate estimate possible.

How much does TruTrade cost?

TruTrade’s resource library, community forums and project management tools are completely free with no hidden costs or sign-up fees.

The TruTrade estimate service starts at £120 + VAT. If your project involves multiple elements, please contact us for a tailored quote.

How secure is the data on TruTrade?

TruTrade is committed to keeping your data safe. We’ve taken careful steps to safeguard your information, ensuring a secure and worry-free experience. For more details on how TruTrade protects your privacy, feel free to read our privacy policy.

Is TruTrade compatible with other construction management software?

We currently do not offer any integration capabilities with other software.

What sets TruTrade apart from other construction project planning tools?

TruTrade stands out from other platforms by providing a unique space where builders, property developers and merchants converge. It simplifies project management, helps drive business growth and ensures consumer satisfaction through high-quality and timely project execution.

Who can benefit from using TruTrade?

TruTrade is a comprehensive platform that benefits builders, merchants and consumers alike. Builders enjoy streamlined project management, merchants connect with dedicated professionals and consumers experience seamless collaboration, resulting in high-quality construction and timely project completion.

Who is TruTrade suitable for?

TruTrade is designed to benefit small to medium-sized building and property development companies.



Developer
Do you offer a mobile app for TruTrade?

There is not currently a mobile app for TruTrade. However, TruTrade has been built with mobile in mind and will work on most mobile devices.

Does TruTrade offer training or tutorials for new users?

As well as a suite of tutorial videos, our support team is available to help if you have any questions at all, so please don’t hesitate to get in touch.

How do I get started with TruTrade?

To get started with TruTrade, simply sign up and take the first step towards a simpler, more profitable future in the construction industry.

How does the estimating service work?

By uploading your project plans and paying the required fee, we’ll provide you with a fast and accurate project estimate within 5 working days. Each estimate includes a 30-minute consultation with an experienced estimator, ensuring we fully understand your project and deliver the most accurate estimate possible.
Remove: Can I leave TruTrade at any time?

How much does TruTrade cost?

TruTrade’s resource library, community forums and project management tools are completely free with no hidden costs or sign-up fees.

The TruTrade estimate service starts at £120 + VAT. If your project involves multiple elements, please contact us for a tailored quote.

How secure is the data on TruTrade?

TruTrade is committed to keeping your data safe. We’ve taken careful steps to safeguard your information, ensuring a secure and worry-free experience. For more details on how TruTrade protects your privacy, feel free to read our privacy policy.

Is TruTrade compatible with other construction management software?

We currently do not offer any integration capabilities with other software.

What is TruTrade and how does it work?

TruTrade offers property developers a range of tools and features that help reduce stress, save time and improve profitability. Key features include:

1.Fast and Flexible Estimates: Upload your project plans, and TruTrade will provide you with a fast, accurate estimate. Need to tweak the numbers? No problem! Simply adjust your figures and manage your margins with the click of a button.

2.Free Project Management Tools: Set budgets, track payments and identify cost-saving opportunities. TruTrade’s easy-to-use project management tools and reports help maximise profits and keep your project financials on track.

3.Seamless Collaboration with Merchants: With TruTrade, you can compare thousands of prices with the click of a button. Select the parts you need and order online. You can even reduce your delivery fees with TruTrade’s intelligent minimum order tracker.

Overall, TruTrade simplifies the entire construction process—from estimating costs to managing projects and sourcing materials—empowering you to complete your projects efficiently and cost-effectively.

What sets TruTrade apart from other construction project planning tools?

TruTrade stands out from other platforms by providing a unique space where builders, property developers and merchants converge. It simplifies project management, helps drive business growth and ensures client satisfaction through high-quality and timely project execution.

Who can benefit from using TruTrade?

TruTrade is a comprehensive platform that benefits property developers by providing fast estimates, streamlined project management and connections with high-quality, competitive suppliers—everything you need to deliver projects on time and help maximise profit margins.

Who is TruTrade suitable for?

TruTrade is designed to benefit small to medium-sized building and property development companies.



Apprentice
Do you offer a mobile app for TruTrade?

There is not currently a mobile app for TruTrade. However, TruTrade has been built with mobile in mind and will work on most mobile devices.

Does TruTrade offer training or tutorials for new users?

As well as a suite of tutorial videos, our support team is available to help if you have any questions at all, so please don’t hesitate to get in touch.

How do I get started with TruTrade?

To get started with TruTrade, simply sign up and take the first step towards a simpler, more profitable future in the construction industry.

How does the estimating service work?

By uploading your project plans and paying the required fee, we’ll provide you with a fast and accurate project estimate within 5 working days. Each estimate includes a 30-minute consultation with an experienced estimator, ensuring we fully understand your project and deliver the most accurate estimate possible.

How much does TruTrade cost?

TruTrade’s resource library, community forums and project management tools are completely free with no hidden costs or sign-up fees.

The TruTrade estimate service starts at £120 + VAT. If your project involves multiple elements, please contact us for a tailored quote.

How secure is the data on TruTrade?

TruTrade is committed to keeping your data safe. We’ve taken careful steps to safeguard your information, ensuring a secure and worry-free experience. For more details on how TruTrade protects your privacy, feel free to read our privacy policy.

What is TruTrade and how does it work for students?

TruTrade offers a range of tools and features designed to support and empower students entering the construction industry. Key features include:

1.Free Resource Library: Access everything you need to build, manage and grow a successful construction business, including self- employment guidance, marketing tips and mental health support

2.Construction Community: Connect with experienced professionals who are ready to answer your questions and offer advice.

3.Project Management Tools: Get access to TruTrade’s estimate service and free project management tools.

Overall, TruTrade is here to support your entry into the construction industry, offering help and guidance whenever you need it. You’ll also have everything necessary to manage your first construction projects profitably.

Who can benefit from using TruTrade?

TruTrade is a comprehensive platform that benefits students looking to enter the construction industry as builders or budding property developers.



Merchant
Can I integrate my existing inventory management system with TruTrade?

We are always looking for partners to integrate with. Please please contact our support team to help you optimise your selling experience on TruTrade.

Can I track sales and performance metrics for my business on TruTrade?

Whilst we do not currently offer analytics and reporting tools for merchants we are creating analytics and reporting tools to provide deeper insights into your customers and market trends. Our ambition is to help you track quote conversions, monitor product demand and identify growth opportunities, enabling you to stay ahead of the competition.

Is there a fee for listing my products/services on TruTrade?

TruTrade only charges fees for actual orders made. We believe it’s important to increase supply channels for builders and property developers, which is why signing up is completely free of charge.

Is there customer support available for merchants on TruTrade?

We have customer support options available via email and phone. You can contact us here.

What is TruTrade and how can it benefit my business?

TruTrade offers a comprehensive estimate service for builders and property developers who are pricing active projects. TruTrade provides these material lists to merchants free of charge for direct pricing, simplifying the procurement process and enhancing visibility between builders and merchants.

What types of products or services can I sell on TruTrade?

Anyone contributing value to the construction industry, from suppliers to service providers, is welcome to join the TruTrade community, creating a robust network that supports and enhances the sector’s growth.

Who can join TruTrade as a merchant?

TruTrade is open to all merchants, regardless of size, ensuring a diverse and easily accessible marketplace for builders.